The AMC system of medical resource management helps the American medical consumer obtain the best health care for the medical resources at his or her disposal. The AMC system of medical resource management combines an extensive consumerism experience with an equally extensive experience as a healthcare industry insider to provide a unique focus on medical consumer satisfaction, safety, savings and efficiency. In order to do this, we provide information, improve communication, facilitate access and deliver a personally tailored strategy to implement all three effectively.

Direct to Consumers – Choice Selection and Decision-making
We provide SERVICES intended to provide satisfaction (in terms of health outcome and a sense of having executed due diligence), cost savings and an efficient approach to health care through evaluation and coaching.

• AMC Next Step helps medical consumers take that next step when challenged by a catastrophic illness or injury. For example, a recent diagnosis of cancer or multiple sclerosis should lead to the use of AMC  Next Step. The charge for this service is $200.00 for individuals, although an employer may provide it as an employment benefit.
• A somewhat less intense service involves Needs Assessment and Resource Identification keying off a less than catastrophic health problem and/or decision-making about a particular situation. For example, the need to find a particular type of specialist warrants the use of this service. The fee is $50.00.
• An intense Record Review is available for deciding how to pursue a claims dispute, filing a grievance, considering a lawsuit or for satisfying oneself that due diligence has been exercised. The fee is usually $200.00, but can be somewhat higher for especially complex cases.
• Involvement as an Expert Witness may be appropriate in some lawsuits as determined by the consumer’s own legal counsel. Hourly rates apply, determined on a case by case basis.

Direct to Consumers – Medical Error Monitoring
A new service – available both to individual medical consumers and to employees whose employers purchase AMC Next Step for them – involves literal monitoring of the patient while undergoing health care inpatient and outpatient procedures. Third party monitoring adds another dimension to minimizing inappropriate procedures and medical errors. The reason for requesting monitoring could be either the patient’s condition (e.g., stroke, broken hip, asthma), a specific event (e.g., surgery, chemotherapy, physical therapy, MRI scan), a particular setting (e.g., surgicenter, hospital, skilled nursing facility, rehabilitation) or other special circumstances (e.g., language, multiple disorders, away from home). Fees are determined by the details of the situation. Please call 800-836-5AMC for further information.

Direct to Consumers and Providers – The NF Institute
Vincent M. Riccardi, MD, President of AMC, is also a well-known for his work on the group of disorders known as the Neurofibromatoses, particularly the disorders NF1 and NF2. Patients and families with NF1 or NF2 or concerns about them may wish to use AMC’s non-medical services described above as Needs Assessment and Resource Identification, as well as the AMC Next Step program. Physicians, nurses, genetic counselors and other healthcare providers may also call for support of their care for patients with or at risk for neurofibromatosis. Please call 800-836-5AMC for further information.

Direct to Providers, Payors, Employers and Others
As described in AMC Next Step, employers can provide their employees with the benefit of a program designed to enhance the quality and timeliness of health care delivered and afford a more rapid recovery and return to a more ordinary life style and job productivity. Other parties, including physician groups, health insurance brokers, healthplans and various self-interest groups, may also find this a rewarding benefit of membership. AMC also offers to providers, payors, health insurance brokers and healthplans specifically tailored services designed to address efficiency and productivity, dispute resolution, grievance processing, utilization review, claims review, credentialing and career guidance. Please call 800-836-5AMC for further information.

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